Last updated: October 9, 2025
At by cela jo, your privacy matters to us. This policy explains what information we collect, how we use it, and how we keep it safe when you visit www.bycelajo.com or make a purchase from our shop.
By using our site, you agree to the practices described below.
When you shop or interact with us, we may collect:
Personal information (like your name, email, billing and shipping address)
Payment details (processed securely by our payment providers — we never see or store your full card number)
Device information (like your IP address, browser, and how you use our site — used for analytics and site improvements)
If you sign up for our newsletter, we’ll store your email address so we can send updates and offers.
We use your information to:
Process and ship your orders
Send order confirmations and tracking details
Respond to questions or customer service requests
Share occasional updates, sales, or product news (only if you’ve opted in)
Improve our website and customer experience
We’ll never sell or rent your personal information to anyone — ever.
We take your privacy seriously. Our website uses SSL encryption and secure checkout systems.
All payments are processed through trusted providers like Stripe, PayPal, or WooPayments, which meet the highest standards of payment security.
Our site uses cookies — small files that help remember your preferences, shopping cart contents, and browsing behavior.
You can disable cookies in your browser settings, but some parts of the site may not function properly without them.
If you join our mailing list, you’ll receive occasional emails about new collections, events, or special offers.
You can unsubscribe anytime by clicking the “Unsubscribe” link at the bottom of any email.
We may share limited data with third parties that help us run our business — for example:
Shipping carriers (to deliver your order)
Payment processors (to securely handle your purchase)
Analytics tools (like Google Analytics, to understand how our site is used)
These partners only access the information they need to perform their services and are required to keep it confidential.
Our website and products are not intended for children under 13.
We do not knowingly collect personal information from minors. If we learn that we have, we’ll promptly delete it.
We may update this Privacy Policy occasionally to reflect changes in our shop or the law.
The latest version will always be posted here with the updated date.
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
by cela jo
📧 cela@bycelajo.com
🌐 www.bycelajo.com
